Just make sure you process your refund request within the time frame of 30 days that starts from the day you have bought their subscription. The support team is always available 7 days a week to offer you the best possible service.
Open your favourite web browser and navigate to expressvpn s website.
How to get your money back expressvpn. Once logged in to your dashboard click manage subscription settings. Automatic renewal is automatically turned on unless you chose the 1 month option. All you have to do is cancel your subscription then ask customer support for your money back within 30 days of the original sign up.
Otherwise you ve forfeited your right to receive any money back. Which is why you get a 30 day unconditional money back guarantee. Use the live chat function to talk to the expressvpn team to notify them that you are canceling and would like proof that your money is being refunded.
To claim your refund. Just follow the steps below. Instead users can request refunds through the app store which are issued solely at the discretion of apple support.
Click manage subscription settings then turn off automatic renewal. But if you re not happy within 30 days of signing up for any reason just contact support and expressvpn will give you a full refund. Done with your vpn.
Go to the website. You can get the best alternative to expressvpn now at the best price to ensure continuous security privacy. Go to expressvpn s website click on the need help button in the bottom right corner describe the issue send your refund request.
Users whose subscriptions are billed as an in app purchase through the apple app store itunes do not have access to the expressvpn 30 day money back guarantee. Once the automatic renewal has been turned off contact customer support with your refund request. As long as you cancel within those 30 days the full amount of your plan is credited back to the original payment method.
Sign in to your expressvpn account. Go to subscription settings. Here are the exact details.
After your request processes you should receive your refund within five to seven business days. Besides that you can later on forward your request too using the way out i have mentioned earlier. We ll show you how to cancel your expressvpn account.
Select turn off automatic renewal. If you haven t breached the 30 day intro period the staff member should confirm that your money will be refunded within 5 7 working days. Once auto renewal is disabled contact customer support to request your refund via the email ticket system.
Here you can see a list of all your active. Expressvpn will take approx 5 to 7 days to clear your refund request and you will be getting your money. For example if you purchase expressvpn on august 1 at 8 a m you need to contact support before august 31 at 8 a m.