As a security measure you will be asked to log into your account again. If a seller has a merchant credit card account they are welcome to use it.
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It s automatic and covers your purchase price plus original shipping on eligible purchases.
How to get my money back from ebay seller. Our ebay money back guarantee applies to virtually everything on our site and there s no extra fee for coverage. Get the item you ordered or your money back it s that simple. I believe you receive a refund within 10 days after tracking shows delivered.
In seller hub go to orders and select awaiting payment opens in new window or tab. If you don t receive your refund by then call ebay. If a payment shows as pending there could be a problem with your paypal address or if you re new to selling you may have funds on hold.
Since ebay issued you return labels that money is taken from the seller. In my ebay go to sold and select awaiting payment opens in new window or tab. After contacting the seller it s up to you whether you want ebay to step in.
Once you re on your account settings page click site preferences in the my ebay views box. Give the seller at least 3 business days to resolve the issue but don t wait longer than 30 days. Proceeds for this option are collected and paid out in the same way the seller s other merchant transactions are and payments are settled directly with the buyer.
You can check the status of a payment in either seller hub or my ebay. Then under selling preferences click show beside payment from buyers and then click edit not the one beside use sales tax table though. You re eligible for the ebay money back guarantee when you contact the seller within 30 days of actual or estimated delivery date of the item.
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